Terms and Conditions

Welcome to Jaraja Online Market Place powered by Jaraja e-Commerce Limited. Please read these terms and conditions ("Agreement" or "Terms of Use") carefully before using the website and services offered by Jaraja e-Commerce Limited (referred to as “we”, “our” or “Jaraja” hereinafter). The Agreement sets out the legally binding terms and conditions for your use of the website at www.jaraja.com,ng (the "Site") and all services provided by Jaraja on the site.

By using the Site in any manner, including but not limited to visiting or browsing the Site, the user (referred to as “you”, “your” or “User” hereinafter) agrees to be bound by this Agreement, including those additional terms and conditions and policies referred to here and/or available by hyperlink. This Agreement applies to all users of the Site, including without limitation to users who are sellers, customers, merchants, contributors of content, information and other materials or services on the Site.

What Is Jaraja Online Market Place?

Jaraja Market Place seeks to provide an online platform to promote made-in-Nigeria products and services to Nigerians and the entire world at large. It is basically a virtual market place to give a face to the micro-producer, provide opportunity for the young aggregator, accelerate the growth of small companies and expand the reach of the medium enterprises by giving them a state-of-the-art platform to showcase their goods and service, bringing to the world the best of Nigeria most never knew existed.

Jaraja Online Market Place is an Online Hub or Venue

Through the Site, Jaraja Market Place provides an electronic web-based platform for exchanging information between buyers and sellers of goods and services. Jaraja Market Place, the Site, acts as a venue for users to locate people to trade with and to negotiate the quality of goods and services. Yet, Jaraja is certainly not involved in the actual transaction between trading parties. Jaraja Market Place does not represent the seller or the buyer in any transactions and does not charge any commissions from the parties of transactions. As a result, Jaraja Market Place has no control over and is not responsible for the quality, safety, availability or legality of the provider's items in trades, the truth or accuracy of the items and their information, the ability of traders to fulfill their obligation in any trade agreement.

Users are solely responsible for all of the transactions conducted on, through or as a result of use of the Site, including, without limitation, terms regarding payment, returns, warranties, shipping, insurance, fees, taxes, licenses, fines, handling, transportation and storage.

User, hereby, agrees and acknowledges that there may be risks of dealing with people acting under false pretenses. Because the user verification on the Internet is difficult, Jaraja cannot and does not confirm each User's registered personal or company information. We cannot guarantee the true identity, age, and nationality of a user and encourages you to communicate directly with potential transaction partners through the tools available on the Site and asks that you take necessary precautions when arranging to meet users from the Site in person. Jaraja encourages you (user), by using your experience and common sense, to evaluate with whom you are dealing.

Because Jaraja Market Place is not involved in the actual transaction between buyers and sellers, in the event that any user has a dispute with any party to a transaction, the User releases and agrees to indemnify Jaraja Market Place from all claims, costs, expenses, demands and damages, actual and consequential, of every kind and nature, known and unknown, suspected and unsuspected, disclosed, arising out of or in any way connected with such disputes.

You agree that Jaraja Market Place is an online hub/venue and as such is not responsible or liable for any content, for example, data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links posted by you, other users, or outside parties on www.Jaraja.com.ng. You use the site and its service at your own risk.

Registration and Membership


Age: Jaraja Market Place's services are available only to, and may only be used by, individuals who are 18 years and older who can form legally binding contracts under applicable law. You represent and warrant that you are at least 18 years old and that all registration information you submit is accurate and truthful. Jaraja Market Place may, in its sole discretion, refuse to offer access to or use of the Site to any person or entity and may change its eligibility criteria at any time without notice to you. This provision is void where prohibited by law and the right to access the Site is revoked in such jurisdictions.

Compliance: You agree to comply with all local laws regarding online conduct and acceptable content. You are responsible for all applicable taxes payable as a result of your activity on the Site. In addition, you agree to abide by Jaraja's policies as stated in this Agreement and listed below (if applicable to your activities on or use of the Site) as well as all other operating rules, policies and procedures that may be published from time to time on the Site by us, each of which is incorporated herein by reference and each of which may be updated by Jaraja from time to time without notice to you:

• Privacy Policy

• Terms and Conditions

• Copyright Policy

In addition, some services offered through the Site may be subject to additional terms and conditions published by Jaraja from time to time; your use of such services is subject to those additional terms and conditions, which are incorporated into this Agreement by this reference.

Password: Keep your password and log-in details secure. You are fully responsible for all activity, liability and damage resulting from your failure to maintain password confidentiality. You agree to immediately notify Jaraja of any unauthorised use of your password or any breach of security. You also agree that Jaraja cannot and will not be liable for any loss or damage arising from your failure to keep your password secure. You agree not to provide your username and/or password information to any other party other than Jaraja without Jaraja's express written permission.


Certain of the products and services will require the user to register. A User must fill out some online registration forms to become a "Member" of Jaraja Market Place. These forms contain information about the member and its company such as name, address, contact information, details of business, etc. As registering for the Site, you (User) agree that; you have provided true, accurate, valid and complete information about yourself or company you represent and you also agree that you will promptly update the membership information to keep it true, accurate, valid, and complete when changes occur. Users may edit, update or alter their personally identifiable information at any time by using the tools provided by the Site.

If the User provides or attempts to give any information, that is untrue, inaccurate, invalid, or incomplete, Jaraja has the rights and authorities to suspend or terminate User's registration and refuse any or all use of Jaraja Market Place and its features, products and services. If you have registered for Jaraja Market Place on behalf of a business entity or a company, you represent and warrant that you have the authority to bind such entity or company to the Terms and Conditions and the address you use is the principal place of business of such business entity.

All information given through registrations becomes the exclusive property of Jaraja e-Commerce Limited and its subsidiaries. By becoming a Member, you consent to the inclusion of your personal data in Jaraja Market Place's database and authorize Jaraja Market Place to share such information with other Users and Members. Jaraja reserves the right to use and reuse all registration and other personally identifiable user information.

For more details about sharing and using information, please refer to our Privacy Policy which governs the protection and the use of User information in Jaraja's possession. User hereby accepts the Privacy Policy and any updates and amendments thereto. Each User acknowledges that Jaraja may change its Policies, without prior notice, by posting the updated version on this Site. Your continuation of use of the Site shall be deemed to be your acceptance of Jaraja’s Policies and its amendments.

Members may be allotted some telecommunication means including but not limited to email account, audio or visual meeting facilities, making inquiries, etc. The member shall not use these facilities for junk mail, chain letters or spamming or the transmission of any unlawful, harassing, abusive, threatening, harmful, vulgar, indecent, obscene or otherwise objectionable material of any kind. User acknowledges that Jaraja may and has the authority to refuse registration and deny the issuance of Member ID and Password to any User for whatever reason.

By filling out registration forms, a member is assigned a unique Member ID among member IDs and a password the member chooses for logging in its account. Members are responsible for maintaining the confidentiality of the member ID and password, and are fully responsible for all activities that occur under that member ID or password. So you must ensure that you exit (log out) from your account at the end of each session. Jaraja cannot be and will not be liable for any loss or damage arising from your failure to comply with these requirements.

Account Transfer: You may not transfer or sell your Jaraja Market Place account and Member ID to another party. If you are registering as a business entity, you personally guarantee that you have the authority to bind the business entity to this Agreement.

Account Ownership: Jaraja Market Place sellers/buyers may only hold and operate one active account at any one time and the account must only be operated by the named account holder. If a secondary account is required then the user must request prior written permission from Jaraja. We reserves the right to reject any such request and may, at our discretion, terminate additional selling accounts or selling accounts being operated by a person other than the named account holder without prior warning.

Feedback: Jaraja takes feedback integrity seriously. Sellers may offer small incentives for general feedback, however manipulation and/or bribery is not tolerated. This includes feedback from a related account, offering incentives/bribes in return for specific feedback. Jaraja reserve the right to remove any feedback which it suspects has been posted as a result of such manipulation or bribery and may close the seller account to which it relates.

Right to Refuse Service: Jaraja Market Place reserves the right to refuse service to anyone at any time. Our services are not available to temporarily or indefinitely suspended Jaraja Market Place members. Jaraja Market Place reserves the right, in our sole discretion, to cancel unconfirmed or inactive accounts.

Fees and Services

Sellers are charged a monthly subscription fee. Jaraja Market do not charge any percentage of the sale price when item sells locally, however, we may take a “trade commission” for specially arranged local trades and exports. Jaraja Market Place's Features and Fees are subject to change, are incorporated into this Agreement by reference. Increase to the Features & Fees for Jaraja Market Place's services are effective after Jaraja Market Place provides you with at least thirty (30) days' notice by posting the changes on the Site. However, Jaraja may choose to temporarily change the Features & Fees for its services for promotional events; such changes are effective when Jaraja posts the temporary promotional event on the Site. We may also decrease the fees as stated in the Features & Fees with no notice to you. Jaraja may, at its sole discretion, change some or all of Jaraja Market Place's services at any time. In the event Jaraja introduces a new service, the fees for that service are effective at the launch of the new service. Unless otherwise stated, all fees are quoted in Nigerian Naira (N).

Seller’s accounts and/or product adverts are active for 30 days or multiples of this depending on the subscription package paid for. Ten (10) days before end of the active period, an auto generate message will be sent to the users phone and email and followed by another reminder at five (5) day to end of the active period. The seller’s account is automatically suspended if account is not renewed after 30 days.

You are responsible for paying all fees and applicable taxes associated with using Jaraja Market Place. Jaraja Market Place keeps accepted payment information in accordance with its Privacy Policy. If fees are due to Jaraja then we will be invoice the seller for the amount due that month.

Members are responsible for paying all applicable taxes in addition to fees of features, products and services they use. Paid membership fee will not be refunded even though a member requests to terminate its membership before the expiry of the membership period.

Listing and Selling

Listing Description: By listing an item on the Site you warrant that you and all aspects of the item comply with Jaraja Market Place's published policies. You also warrant that you may legally sell the item. You must accurately describe your item and all terms of sale in your listing. Your listings may only include text descriptions, pictures and other content relevant to the sale of that item. All items must be listed in an appropriate category with appropriate tags. You must not list an item more than once, unless the item’s listing has naturally expired. If the "in stock" quantity is more than one, all items in that listing must be identical with the only exception being minor variations arising from items being hand-finished which must be included on the listing.

Binding Sale: All sales are binding. The seller and buyer must agree and make necessary arrangement for transporting/shipping purchased items to the point of delivery or otherwise completing the transaction within reasonable period as agreed by both parties, unless there is an exceptional circumstance, such as: (a) the buyer fails to meet the terms of the seller's listing (such as payment method), or (b) the seller cannot authenticate the buyer's identity. The buyer is obligated to deliver appropriate payment for items purchased, unless there is an exceptional circumstance.

Rules of Conduct

By using Jaraja Market Place, User hereby warrants and agrees to provide Jaraja with true, accurate, current and complete information to be displayed on this Site and maintain and promptly amend all information to keep it true, accurate, current and complete.

User hereby grants an irrevocable, perpetual, worldwide and royalty-free, sub-licensable license to Jaraja e-Commerce Limited, to display, use and reuse all information provided by such User in accordance with the purposes set forth in these Terms and Conditions and to exercise the copyright, publicity, and database rights the User has in such material or information, in any media known.

User hereby represents, warrants and agrees that it has obtained all necessary third party copyright or trademark licenses and permissions and shall be solely responsible for ensuring that any material or information it posts on the Site or provides to Jaraja or authorizes Jaraja to display, or the products represented thereby, do not violate the copyright, trademark, trade secret or any other personal or proprietary rights of any third party, or is posted with the permission of the owners of such rights.

Breach of the Terms and Conditions

Any of the following is automatically considered a material breach of these Terms and Conditions and forfeiture of any or partial access to the Site and/or its products and services:

• Using the Site in violation of local, national, or international laws;

• Violating any ordinance or regulation including without limitation, those governing export control, consumer protection, unfair competition or false advertising;

• Posting, uploading, emailing or transmitting any trade leads, information, data, text, files, links, chat, communication, or any other materials or any content that are unlawful, harmful, illegal, threatening, abusive, intruding another's privacy, slanderous, vulgar, racist, embarrassing or otherwise objectionable to any other person or entity as determined by Jaraja in its sole discretion;

• Collecting or storing personally identifying information about other users for unlawful or unauthorized purposes;

• Being obscene or containing any pornography or sex-related merchandising or any other content or otherwise promoting sexually explicit materials;

• Being harmful to minors;

• Impersonating any person or providing false information on your registration form;

• Posting or transmitting any unsanctioned advertising, promotional materials, including junk mail, spam, chain letters or any unsolicited mass distribution of email;

• Posting or transmitting any data or material which contains computer viruses, corrupted files or any other similar destructive software and codes that may damage or have the effect of interfering with or intercepting any software or hardware system, data or personal information;

• Posting material that infringes on the intellectual property rights, copyright, patent, trademarks, trade secret or other rights of others; and

• Acting in any other manner, which in Jaraja, in its sole discretion finds unacceptable.

User acknowledges and agrees that Jaraja shall have the right (but not the obligation), in its sole discretion, to refuse to publish, remove, or block access to any content that is available via the features, products and services provided by this Site, at any time, for any reason, or for no reason at all, with or without notice. Jaraja may also terminate access to, or membership in Jaraja Market Place, or any portion thereof, for violating these Terms and Conditions. You acknowledge and agree that you must evaluate, and bear all risks associated with the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content. In this regard, you acknowledge that you may not rely on any content created by or obtained through the use of this Site's features, products and services.


User acknowledges and agrees that Jaraja Market Place may preserve the content and may also disclose it if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to comply with legal process, to enforce the Terms and Conditions, to respond to claims that any content violates the rights of third-parties; or for the protection of the rights, property, or personal safety of Jaraja e-Commerce Limited, its users and the public. User acknowledges and agrees that the technical processing and transmission of User's content may involve transmissions over various networks and/or may involve changes to conform and adapt to technical requirements of such networks or devices.

Jaraja reserves the right to cooperate fully with governmental authorities and/or injured third parties in the investigation of any suspected criminal or wrongdoing. Further, Jaraja may disclose the User's identity and contact information, if requested by a government or law enforcement body, an injured third party, or as a result of a legal action, and Jaraja shall not be liable for damages or results thereof and User agrees not to bring any action or claim against Jaraja for such disclosure.

Disclaimer of Warranties & Limit of Liability

Jaraja e-Commerce Limited makes no representations or warranties about the validity, accuracy, correctness, reliability, quality, stability, completeness or currentness of any information provided on www.jaraja.com.ng. Information on this web site may contain inaccuracies or typographical errors. Information may be changed or updated without notice.

User expressly understands and agrees that the use of the features and services of this web site is at User's own risk. Jaraja cannot always foresee or anticipate technical or other difficulties. These difficulties may result in loss of data or other service interruptions. Also, any material or information downloaded or otherwise obtained through the Site is done at each User's sole discretion and risk and each User is solely responsible for any damage to its computer system or loss of data that may result from the download of any such material.

Jaraja e-Commerce Limited expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

Jaraja e-Commerce Limited makes no warranty that:

a) The features, products and services provided by the Site will meet User's requirements;

b) The service will be uninterrupted, timely, secure, or error-free;

c) The results that may be obtained from the use of the services will be accurate or reliable; and

d) The quality of any products, services, information, or other material purchased or obtained by User through the features and services of this Site will meet User's expectations.

User expressly understands and agrees that Jaraja Market Place shall not be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages or any damages whatsoever, resulting from:

a) The use or the inability to use the Site;

b) Any defect in goods, samples, data, information or services purchased or obtained from a User or a third-party service provider through the Site;

c) Unauthorized access to or alteration of any User's transmissions, data or private information by third parties;

d) Statements or conduct of any User of the Site; and

e) Any material, data or information posted by third parties.

Further, Jaraja e-Commerce Limited makes no representations whatsoever about other web sites which you may access through this one. When a User accesses a web site other than www.jaraja.com.ng, User acknowledges and understands that it is independent from Jaraja Market Place, we have no control over the content on that web site, and that a link to other web site does not mean that Jaraja endorses or accepts any responsibility for the content, use, or products and services made available through such web site.



Jaraja e-Commerce Limited shall not be liable to the User for delays or failures in performance or disruption of the content, features or services of the Site resulting directly or indirectly from Acts of God, forces or causes beyond its reasonable control, including but not limited to, internet failures, telecommunications or any other equipment failures, electrical power failures, labor disputes, riots, disturbances, fires, flood, storms, explosions, acts of war, governmental actions, orders of domestic or international courts.

General Conditions

User agrees to indemnify and hold Jaraja e-Commerce Limited and its affiliates, executives, directors and employees, harmless from any claim or demand (including legal expenses and the expenses of other professionals) made by a third party due to or arising out of User's breach of these Terms and Conditions or the documents it incorporates by reference, or User's violation of any law or the rights of a third party.

The Terms and Conditions contained within this Agreement constitute the entire agreement and understanding between Jaraja e-Commerce Limited and the User, superseding any previous understanding(s) between Jaraja e-Commerce Limited and the User. Furthermore, User agrees that they have not relied upon any representations or warranties that are not set forth expressly in these Terms and Conditions.

Headings used in this Agreement are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such part or section the Agreement.

Governing Laws

This Terms and Conditions Agreement and your use of the website shall be governed and construed by the laws of the Federal Republic of Nigeria. Each party irrevocably agrees to be bound by any judgment rendered thereby in connection with this Terms and Conditions Agreement.

(Updated on February 27, 2016)


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